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Report something on this site

If something published here is wrong, unfair, or about you, tell us and we will deal with it. You do not need an account and you do not need a lawyer.

7 days We act on any written complaint within seven days of receiving it. That means we take the content down, or we tell you why we have not.

Send it here

Email is the fastest way and it gives you a record.

[email protected]

OfferGuide, a service of Bridge Finance Pty Ltd

What to tell us

01
A link to the page, and enough of the wording that we can find the right comment.
02
What is wrong with it. If it is about you, say so, and say what is untrue or unfair rather than only that you object.
03
How to reach you. We reply to every complaint, including the ones we do not act on.

What happens then

We read it and we answer within seven days. Not "we aim to". If a comment names someone and accuses them of something, it usually comes down while we look, and goes back only if it holds up.
Anything about a person's private life comes down. Someone's divorce, health or money trouble is not part of what a house is worth.
A removed comment leaves a visible note. We do not quietly rewrite a thread people were relying on.

What we will not do

Said plainly so nobody has to guess, and so an objection does not become a negotiation.

We will not remove a first-hand account just because it is unwelcome. What a buyer was quoted, how many people were at the open, what a property passed in at - that is the point of this site. If you think it is factually wrong, tell us what actually happened and we will publish that alongside it.
We will not hand over a member's identity on request. A court order is a different matter.

If you are a selling agent: you are welcome to post on any thread about a property you are selling, under your own name, and your reply appears beside the buyers'. That is usually faster and more convincing than asking us to remove something.